FUELED BY YOU.
DRIVEN BY OUR PEOPLE.

 

TOP 10 REASONS TO CHOOSE defi SOLUTIONS

Thanks to our simple-to-use configuration, all defi SOLUTIONS customers experience quick implementation and improved cost efficiencies. And with the ease and speed of the system, coupled with the ability to make instant changes, customers gain operational efficiencies, allowing them to better focus on the overall business.
With 20-plus years’ experience in risk-based technology solutions, Stephanie Alsbrooks – our founder and CEO – wanted to give auto lenders of all sizes and complexity options that don’t require a fleet of programmers to deploy.
Whether a small, midsize, or large lending institution, we can handle everything. From complex requirements to affordable and scalable solutions, our Web-based loan origination system offers instant deployment with intuitive configuration. Everything you need to help grow your business.
Flexibility comes first. Through configurable data elements, users have the ability to make instant changes or set up rules that better respond to market changes. Immediate gratification versus waiting on costly developers and vendors.
Our Web-based system can be deployed in weeks or months – not years. Our team is available to complete the process, provide training, and get you up and running quickly. We move as fast as needed – you control the timeline.
Update user settings in seconds. The auto lending system has been created to allow quick customization of rules and scorecards, drop-down menus, display fields and access permissions. Features and configurations needed for your business growth are already in place to give you the flexibility to scale the system with increased demand.
Whether by phone or online, our experienced technical support team is standing by to respond to customer inquiries. And our support technicians are all onshore senior code developers, so you can rest assured you’re getting the right solution, right when you need it.
Anytime, anywhere access to loan approval status, requests and decisions allows lender representatives to lose their laptops.
Our browser-based SaaS loan origination software can quickly and easily integrate with any third-party data provider, including Dealertrack, RouteOne, TransUnion, Equifax, LexisNexis, ID Analytics, NADA, KBB, Black Book and more.
You get out what we put in. That’s why we spend approximately 50 percent of development and quality assurance efforts on system enhancements, 25 percent on keeping up with technology and the remaining 25 percent on strategic initiatives. Our resources are solely dedicated to further advancing the world of lending. Plus, unlike costly vendors, when we release new features and enhancements, we release them to our entire customer base so everyone has the tools they need to succeed.
 
 

Who would’ve dreamed that agility, scalability, configurability, stability, compliance and innovation could be found in one company? Well, we did!

 
 
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    PROVEN RESULTS

    Thanks to our simple-to-use configuration, all defi SOLUTIONS customers experience quick implementation and improved cost efficiencies. Coupled with the ability to make instant changes, customers gain operational efficiencies, allowing them to better focus on the overall business.

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    INDUSTRY EXPERIENCE

    With 20-plus years’ experience in risk-based technology solutions, Stephanie Alsbrooks – our founder and CEO – wanted to give auto lenders of all sizes and complexity options that don’t require a fleet of programmers to deploy.

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    AFFORDABLE, STATE-OF-THE-ART TECHNOLOGY

    Whether a small, midsize, or large lending institution, we can handle your business. From complex requirements to affordable and scalable solutions, our Web-based loan origination system offers instant deployment with intuitive configuration. Everything you need to help grow your business.

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    INCREASED RESPONSE TO MARKET CHANGES

    Flexibility comes first. Through configurable data elements, users have the ability to make instant changes or set up rules that better respond to market changes. Immediate gratification versus waiting on costly developers and vendors.

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    RAPID IMPLEMENTATION

    Our Web-based system can be deployed in weeks or months – not years. Our team is available to complete the process, provide training, and get you up and running quickly. We move as fast as needed – you control the timeline.

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    SIMPLIFIED CONFIGURATION AND SCALABILITY

    Update user settings in seconds. The auto lending system allows quick customization of rules and scorecards, drop-down menus, display fields and access permissions. Features and configurations needed for your business growth are already in place to give you the flexibility to scale the system with increased demand.

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    DIRECT ACCESS TO LIVE SUPPORT

    By phone or online, our experienced technical support team is standing by to respond to customer inquiries. Our support technicians are all onshore senior code developers, so you can rest assured you’re getting the right solution, right when you need it.

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    CONVENIENT MOBILE APPLICATION

    Anytime, anywhere access to loan approval status, requests and decisions lets lender representatives let go of their laptops.

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    SEAMLESS THIRD-PARTY DATA INTEGRATION

    Our browser-based SaaS loan origination software can quickly and easily integrate with any third-party data provider. We pre-integration with Dealertrack, RouteOne, TransUnion, Equifax, LexisNexis, ID Analytics, NADA, KBB, Black Book and more than 30 more.

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    FORWARD THINKING

    You get out what we put in. That’s why we spend around 50% of development and quality assurance efforts on system enhancements, 25% on keeping up with technology and the remaining 25% on strategic initiatives. Our resources are solely dedicated to further advancing the world of lending. Plus, when we release new features and enhancements, we release them to our entire customer base so everyone has the tools they need to succeed.

 

WHO WE SERVE

For captives, consumer finance companies, banks, credit unions – large to small, direct or indirect, collateralized or non-collateralized. Our solutions fuel the ability of lenders to decision quickly, fund faster, and optimize their servicing and back-office operations.


WHAT WE’RE SERVING

For origination and servicing, analytics and reporting, and business process outsourcing, our solutions are designed for agility, scalability, stability, ease of implementation and integration, configurability and compliance that lets lenders focus on their business goals.

 

OUR OFFICES

 
WESTLAKE, TX (HQ)
KING OF PRUSSIA, PA
AMHERST, NY

500+

Associates

170+

Customers

3

Locations


OUR FREEDOM PLAYBOOK

We are a team that values communication, works with great passion, and swings for the fences.

IT TAKES A VILLAGE
Embrace that it takes all of us to be great. No role is more important than another, just different. Hire “A” players and reap the rewards of a village.

STEP OUTSIDE YOURSELF
You can only change yourself. How do others perceive you? Step outside yourself and look at things. If you change the way you look at things, the things you look at change.

ASSUME POSITIVE INTENTIONS
We are all on the same team. Always start by assuming the other person’s intentions were good, even if the impact was not.

WE ALL HAVE A VOICE BUT WE CAN’T WIN THEM ALL
Use your voice, speak up, be heard – the sum of all opinions makes us better. But it would be impossible for all of our opinions to prevail 100% of the time. Don’t let it get you down. Get on board and stay on the same team.

ENJOY YOUR JOB OR MOVE ON
Fully engage in your success and the success of the company. If there’s a bad fit or bad timing, move on. Don’t be miserable and don’t make others around you miserable.

BE PRESENT
You are responsible for intentions and impact. Be present in whatever you are doing. If you are asked to be part of something you don’t need to be fully present during, set expectations.

MAXIMIZE EACH OTHERS’ STRENGTHS
We are stronger for our differences, not our similarities. Help each person maximize their strengths versus be beaten down by their weaknesses.

BE OPEN
Let others know the true you – good and bad. Be real. Be vulnerable. Be humble.

COMMUNICATE WITH CLARITY
Err on the side of additional details versus assuming people know or remember. Be clear on expectations.

BE PROACTIVE (NOT PROVOCATIVE)
Proactive communication solves many problems; passive aggressiveness creates problems. Be assertive; be proactive.

ASK QUESTIONS. GET THE DETAILS
We are all strong enough to stand alone, be smart enough to know when you need help and brave enough to ask for it. Dig in, get details, find out intentions and big picture details.

COLLABORATE CANDIDLY
Work together to create something great. Ask questions. Relate scenarios. Don’t try to solve in a silo. See outside your own area. Candidly engage the team to provide the best experience for all.

ACT LIKE AN ADULT
Address all areas of your work with maturity. Whether it is vacation time, picking up behind yourself, or dealing with others. With adulthood comes freedom. Let’s maintain that freedom.

BE AWESOME NOT PERFECT
You are responsible for you, no one else is. People are depending on you. Get it done. Take the initiative. Communicate status.

BE RELIABLE AND RESPONSIBLE
No one expects perfection, but we are a culture that won’t tolerate mediocrity. Be awesome.

FOCUS ON TODAY, BUILD FOR TOMORROW
Deliver results today with an eye on the future. Keep up on industry knowledge and leading trends. Anticipate and remove risks and roadblocks without being afraid of taking calculated risks.

DELIVER QUALITY RESULTS RAPIDLY
Rapid and right? Yes. We can do it. Don’t lose the speed and innovation we were founded on. It is our culture. We knocked it out of the park. Now embrace the challenge – hold that constant and deliver quality, too.

BE RELENTLESS ABOUT IMPROVEMENT
Reinvent constantly. If you continue to do what you’ve done, you will get what you’ve gotten. Always work on streamlining necessary tasks and expand on ”wow” projects.

EMBRACE FLEXIBILITY
Accept reality (you can’t make it go away by closing your eyes). But then challenge and push for change. Don’t accept the status quo.

CREATE EXCELLENT EXPERIENCES
Advance freedom. Put the customer first. Fix problems, not symptoms. Don’t just do a job, create an excellent experience.

BE BETTER THAN AVERAGE ALL THE TIME
Build the best platform. Find a way. Be 300% better than our competitors. “No” is not the answer if success is the goal.

NO REGRETS!
Take chances and make big things happen!! Change is scary, regret is even scarier.

THINK BIG, START SMALL, MOVE FAST
Does the big end goal seem crazy, unattainable even? Good! Move quickly – make progress. Dreaming big creates momentum and passion. Moving quickly keeps it alive.

BE COURAGEOUS
You will never have all of the data. 20% of the data will get you 80% of the way there – then move. Don’t get stuck in analysis paralysis. Perfection is the enemy of progress.


LEADERSHIP TEAM

Our system is only as good as the people behind it.
And we take that seriously.

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