How do you find the right mix of time and effort between pondering the completely unpredictable and planning or …
HOW AUTO LOAN SERVICING OUTSOURCING CAN BE MORE COST-EFFECTIVE THAN IN-HOUSE PROCESSING
In-house processing was once one of the only effective options for banks, credit unions, and fincos to manage their lending …
THREE UNANTICIPATED AUTO LENDING TRENDS IN 2020
In late 2019 many industry publications highlighted the expected auto lending trends for 2020 anticipated by J.D. Powers, Fitch, and …
CORONAVIRUS AND ONLINE SHOPPING: WHAT LENDERS NEED TO KNOW
The financial technology industry has been talking for a while now about the consumers’ need for online shopping and borrowing. …
ASKED & ANSWERED: CYBER SECURITY ADVICE FROM MICHAEL CARTER
In mid-April, Google reported blocking over 240 million COVID-19-themed spam messages each day and 18 million malware and phishing …
THE NEW SIDE-BY-SIDE EXPERIENCE
Monday through Thursday on the road. Fridays at home. Feeding off shared energy in a shared physical space and experiencing …
THIS IS HOW WE #QUARANTEAM
We’re now in the middle of week three since the official defi quarantine process began and are continuing “business as …
10 REASONS TO BUILD STRONG RELATIONSHIPS
By Lana Johnson and Dawn Hayes If you aren’t yet focused on relationship building, both inside and outside of your …
TECH TRENDS SHAPING AUTO LENDING: ZEST AI AND CHARLES SUTHERLAND
In a recent interview with defi partner Zest AI, Charles Sutherland, defi chief strategy officer, explains how technology trends are …
WHAT THE MOVIE “BIG” TEACHES ABOUT SCALING YOUR SERVICING OPERATION
by Brandy Bissett If the movie “Big” has taught us anything, it’s that growing overnight, especially when you’re not ready …
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