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Below you'll find a list of all posts that have been categorized as “defi SERVICING”

community bank lending risk

MINIMIZING COMMUNITY BANK LENDING RISK DURING A FINANCIAL CRISIS

The defi Team June 23, 2020 Automation, Community Banking, Compliance, defi ANALYTICS, defi INSIGHT, defi SERVICING, Loan Management, Reporting & Analytics, Servicing Systems

COVID-19 is redefining the notion of risk in nearly every facet of the global economy, forcing financial institutions to rethink …

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auto loan default statistics

THREE UNANTICIPATED AUTO LENDING TRENDS IN 2020

The defi Team June 11, 2020 auto loan origination software, defi BLOG, defi INSIGHT, defi SERVICING, Remarketing, Servicing Systems, Technology

In late 2019 many industry publications highlighted the expected auto lending trends for 2020 anticipated by J.D. Powers, Fitch, and …

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auto loan straw buyers

FINDING THE BEST LOAN SERVICING SOLUTIONS FOR COMMUNITY BANKS

The defi Team June 4, 2020 defi INSIGHT, defi SERVICING, Loan Management, Loan Origination Software, Servicing Systems

Community banks have a lot on their plates. From customer service to payment processing, there are thousands of important tasks …

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THE WHY BEHIND THE defi EXPANSION

defi NEWS March 10, 2017 Auto Dealers, defi ANALYTICS, defi DIGITAL, defi LOS, defi SERVICING, Digital Loan Documents, General News, Loan Origination Software, News, Reporting & Analytics, Servicing Systems

You may have noticed we’ve been expanding the defi SOLUTIONS Loan Originations Systems platform! From our humble beginnings of one …

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LOAN MANAGEMENT AND SERVICING THE defi WAY!

defi NEWS February 22, 2017 defi Community, defi SERVICING, General News, Industry updates, Loan Management, News, Servicing Systems

Have you heard about the most recent addition to the defi SOLUTIONS family of configurable systems? And the fantastic chance …

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Kerri O’Donnell

Kerri O’Donnell has 25 years’ Client Services experience, including 20 in automotive finance in servicing, originations, funding, and accounting platforms. She holds a BA from the University of Delaware.

John Moody

John Moody has been in the auto finance industry over 25 years and has experience across the full spectrum of lending. He has served in multiple operational capacities covering the full life cycle of a loan including credit, funding, sales, loan administration, collections and servicing. Placing a high value on relationship management, John’s professional interests align well with defi’s client-centric vision. John has a BBA in Finance and has post-graduate education in retail banking. He is an avid sports fan, enjoys warm weather travel with his wife, and playing golf every chance he gets.

Jerremy Coke

Jerremy Coke has almost 20 years of experience in the auto finance industry, primarily in originations. He has worked for institutions both small and large, captive and independent. His background gives him a unique perspective into the end user experience. Jerremy is married with three teenage children. In his free time, he can usually be found at one of his kids’ various sporting events or at the ballpark cheering on the Texas Rangers.

Dana Zilka

I have had 6 years of experience working in the banking industry in the Cash Management and International Departments. I also have been working in the auto servicing industry for the past 4 years in the Cash Management department as a senior associate. While raising my 2 daughters I operated my own craft business and spent many weekends setting up shop at local craft fairs.

Brian Wotherspoon

Brian Wotherspoon has had over 15 years of experience with client relations, retention, and service delivery. He has been in the lending and implementation space for 5 years. Prior to lending, he worked within the energy business for nearly a decade. In his down time, Brian enjoys spending time with his 7 year old son, singing & playing keyboards in his band, traveling, boating, and koi keeping.

Luana Hulshof

Luana Hulshof has worked in the Automotive Finance Industry for over 20 years. Her strengths primarily lie in the areas of originations and remarketing. However, she has also worked on various projects related with other business areas such as finance, accounting, account management and collections. Luana is CBAP certified and has an MBA from the University of Texas at Austin. She and her husband love traveling with their three children and enjoy other activities such as sports and family gatherings.

Kim Bobbitt

Kim Bobbitt has 25 plus years experience in both sub-prime auto lending and sub-prime short term installment lending combined. She has held many roles in her tenure, from implementing and managing QA teams, to business analysis and requirements facilitation, experience as a scrum-master in Agile development environments, and project management managing client relationships and system implementations. While working at AmeriCredit, she was part of the collaborative multi-lender team that developed the industry standard XML and implementation of Dealer Track. Kim has been in the DFW area the majority of her life and is a Texan through and through. Kim and her husband George have been married 8 years and enjoy parenting their 5 children. Kim also has a new grandbaby that she loves to snuggle anytime she can.

Abigail Gatlin

Abigail has worked in various roles at defi such as Business/Product Analyst, Software developer, and Sr. Client Support Manager. She has worked in various IT roles supporting the Oil/Gas Industry and Sam Houston University prior to coming to defi. She has a BA in Management Information Systems (MIS). Abigail enjoys serving her church and participating in local/foreign missions and relief efforts, dancing with her husband, singing, and spending time with family and friends.