Last modified: December 03, 2018
defi Solutions LLC (“ defi SOLUTIONS”) operates the website located at defiSolutions.com (“Site”). defi SOLUTIONS is a cloud-based loan origination software platform gives banks, credit unions, lenders of all types flexible technology for their lending programs (“Services”).
|Information that defi SOLUTIONS Collects|
|Types of Information Collected||Personal Data||“Personal Data” is information by which you may be personally identified. defi SOLUTIONS may collect the following Personal Data from you:
|Non-Personal Data||Non-personal data includes any data that cannot be used on its own to identify, trace, or identify a person. This may include browser type, device information, domain names, access times, and physical location.
|How we collect information.||We collect your Personal Data when you affirmatively give it to us through interactions with defi SOLUTIONS, including:
We may collect non-Personal Data via automatic means including through cookies or through our third-party service providers listed below.
|Why we collect and how we use your information. (Legal Basis)||In general, we collect and use your Personal Data for the following reasons:
We may use aggregated (anonymized) information, and information that does not identify any individual, without restriction.
|Accessing Your Information||defi SOLUTIONS acknowledges the individual’s right to access their Personal Data. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should contact us at info@defiSOLUTIONS.com. If requested to remove data, we will respond within a reasonable timeframe.|
|How Long do we Store Personal Data?||We will only retain your Personal Data for as long as is necessary to fulfil the purposes for which it is collected. This length of time may vary according to the nature of your relationship with us.|
|Log Files and Web Beacons||Pages of the Site and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics. Occasionally, we connect Personal Data to information gathered in our log files as necessary to improve our Services.|
|Users under the age of 16||Our Services are not intended for children under 16 years of age and we do not knowingly collect Personal Data from children under 16. If you are under 16, do not use or register on the Services, make any purchases, use any of the interactive or public comment features, or provide any information about yourself to us. If we learn we have collected or received Personal Data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at the email address listed below.|
|Do Not Track Settings||We do not track our Users over time and across third party websites to provide targeted advertising and do not specifically respond to Do Not Track (“DNT”) signals.|
|Who We Share Data With|
|We may use aggregated (anonymized) information about you, and information that does not identify any individual, without restriction.|
|Compliance with law and protection of people and property.||We may share your information when we believe in good faith that such sharing is reasonably necessary to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. This may involve the sharing of your information with law enforcement, government agencies, courts, and/or other organizations.|
|Service providers and partners.||We may, for our legitimate interests, provide your Personal Data to contractors, service providers, third party authenticators, and other third parties who assist us in operating our website, conducting our business, or servicing you. These service providers are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them. These service providers may be located in the EEA, US or in other locations.
We also use third-party companies to serve ads and/or collect certain anonymous information when you visit our Site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit http://www.aboutads.info/choices/ or the Network Advertising Initiative (www.networkadvertising.org).
A list of service providers and partners is provided below.
|Service Provider/Partner||Why we Share||Privacy Practices|
|Google AdWords||We use Google AdWords to assist is with remarketing and behavioral targeting. Google AdWords is provided by Google Inc. and it connects the activity of this Application with the AdWords advertising network and the DoubleClick Cookie.
Google AdWords collects cookies and usage data.
|Google Analytics||We use Google Analytics for Site analytics. Google will use information on our behalf to evaluate the use of our online products and services by you, to compile reports on the activities within these online products and services and to provide us with further services associated with the use of these online products and services.
Google Analytics collects cookies and usage data.
If you would like to opt-out from your data being used by Google Analytics, please download the opt-out browser add-on for Google Analytics.
|HubSpot||We use HubSpot as a marketing automation service provider, including for email marketing and analysis. Analysis can include measuring your interactions with our communications or advertisements.||https://policies.google.com/privacy?hl=en|
|Salesforce Einstein||We use Salesforce Einstein for our customer relationship management service provider. This service keeps track of requests and communications that you may make with us.||https://www.salesforce.com/company/privacy/|
|Salesforce Pardot||We use Salesforce Pardot as a marketing automation service provider, including for email marketing and analysis. Analysis can include measuring your interactions with our communications or advertisements.||https://www.pardot.com/legal/|
|WP Engine||We use WP Engine, by WordPress, to host the Site.||https://wpengine.com/legal/privacy/|
|Third-Party Services and Websites|
|defi SOLUTIONS is not responsible for the privacy policies or other practices employed by websites (including social media sites) linked to, or from, our Site nor the information or content contained therein, and we encourage you to read the privacy statements of any linked third party.|
|Data Storage and How defi SOLUTIONS Protects Your Information|
defi SOLUTIONS employs industry standard physical, electronic and managerial control procedures to safeguard and help prevent unauthorized access to your information. We choose these safeguards based on the sensitivity of the information that we collect, process and store and the current state of technology. Our outsourced service providers who support our operations are also vetted to ensure that they too have the appropriate organizational and technical measures in place to protect your information
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your information transmitted to defi SOLUTIONS. Any transmission of information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. In the event that there is breach in the information that we hold, we shall notify of such breach via email or via notice on the Site.
|California and Vermont Specific Rights|
|California: If you are a California resident, we will not share Personal Data we collect about you except to the extent permitted under California law. California residents are permitted to request a full list of Personal Data stored by defi SOLUTIONS, which may be subject to a reasonable fee. To make such a request, please send an email to the email address listed below.
Vermont: If you are Vermont resident, we will not share Personal Data we collect about you with non-affiliates unless the law allows or you provide authorization.
|Questions and Comments|