OUTSOURCED
SERVICING.

FOR AUTO
LEASE OR LOAN.

 
 

Managing Everything

Our team is yours, backed by decades of expertise; a world-class, ISO 9001 certified operation; and the defi SERVICING system. We anticipate, innovate, and deliver.


For outsourced auto lease and loan services, it’s simple. defi. MANAGED. SERVICING.

 

CAN A NAME CHANGE YOUR GAME?

Optimize Your Auto Loan or Lease Servicing Operation with defi MANAGED SERVICING

 

Omni Channeled

for all customer interactions via a single hub

AI Enabled

for current and future innovation

Digital IVA staffed (Intelligent Virtual Assistants)

for all or part of a customer interaction

Boost processing speed and scale your lending operation:

  • Teams of experts ready to begin operation with no product training necessary

  • Rapid speed-to-market for existing or start-up operations

  • Complete back-office support for both auto loans and leases

  • White-label customer service

  • Configurable solutions and processes to fit your individual business needs

  • A world-class, ISO 9001:2015 certified operation

 

Either à la carte or end-to-end, cut operational costs using outsourced services from defi MANAGED SERVICNG.

 

Loan & Lease Customer Service

Lease Maturity Management

Back-up Servicing

Remarketing

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