MANAGED SERVICING.
A SUITE
NAME
CHANGE.

 
 

Can a Name Change Your Game?

We’re changing a name in our suite of software and outsourcing services that cover your complete auto lease and loan lifecycle. Omni channeled. AI enabled. Digital IVA staffed. Built on decades of defi team member expertise and the defi SERVICING system to anticipate and deliver auto lease and loan outsourcing services that meet the needs of the industry. A world-class, ISO 9001 certified operation. For servicing. It’s simple. defi. MANAGED. SERVICING.

 

CAN A NAME CHANGE YOUR GAME?

Optimize Your Auto Loan or Lease Servicing Operation with defi MANAGED SERVICING

 

Omni Channeled

for all customer interactions via a single hub

AI Enabled

for current and future innovation

Digital IVA staffed (Intelligent Virtual Assistants)

for all or part of a customer interaction

Boost processing speed and scale your lending operation:

  • Teams of experts ready to begin operation with no product training necessary

  • Rapid speed-to-market for existing or start-up operations

  • Complete back-office support for both auto loans and leases

  • White-label customer service

  • Configurable solutions and processes to fit your individual business needs

  • A world-class, ISO 9001:2015 certified operation

 

Either à la carte or end-to-end, cut operational costs using outsourced services from defi MANAGED SERVICNG.

 

Loan & Lease Customer Service

Lease Maturity Management

Back-up Servicing

Remarketing

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