MANAGED SERVICING.
A SUITE
NAME
CHANGE.
Can a Name Change Your Game?
We’re changing a name in our suite of software and outsourcing services that cover your complete auto lease and loan lifecycle. Omni channeled. AI enabled. Digital IVA staffed. Built on decades of defi team member expertise and the defi SERVICING system to anticipate and deliver auto lease and loan outsourcing services that meet the needs of the industry. A world-class, ISO 9001 certified operation. For servicing. It’s simple. defi. MANAGED. SERVICING.
CAN A NAME CHANGE YOUR GAME?
Optimize Your Auto Loan or Lease Servicing Operation with defi MANAGED SERVICING
Omni Channeled
for all customer interactions via a single hub
AI Enabled
for current and future innovation
Digital IVA staffed (Intelligent Virtual Assistants)
for all or part of a customer interaction
Boost processing speed and scale your lending operation:
Teams of experts ready to begin operation with no product training necessary
Rapid speed-to-market for existing or start-up operations
Complete back-office support for both auto loans and leases
White-label customer service
Configurable solutions and processes to fit your individual business needs
A world-class, ISO 9001:2015 certified operation
Either à la carte or end-to-end, cut operational costs using outsourced services from defi MANAGED SERVICNG.
Loan & Lease Customer Service
Lease Maturity Management
Back-up Servicing
Remarketing
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