Alternative Data for Credit Decisioning:
What Lenders Need To Know in 2025

Alternative data for credit decisioning leads to better lending outcomes

The latest trends in alternative data for credit decisioning focus on expanding data sources beyond basic bank transactions. Lenders are increasingly (~50%-90% of applications) looking at utility and telecommunications bills, and open banking data to gain a more holistic view of applicants, particularly those with limited credit history. Additionally, lenders are using cash flow data and rental payment histories not just to reduce lending risk but also to get faster loan approvals and to create new loan products tailored to the financial realities of the gig economy.

Types of Alternative Data for Credit Decisioning

Alternative data for credit decisioning includes a range of non-traditional information sources that provide deeper insights into an individual’s financial behavior and reliability. This includes: utility and rent payment histories, which reflect consistent bill-paying habits; telecommunications and e-commerce data, which offers a view of spending patterns and financial stability; and social media activity, which can indicate lifestyle and behavioral traits. Additionally, bank transaction data, employment history, and educational background can be used to assess income stability and potential. The table below summarizes the types of alternative data lenders can use for credit decisioning.

Types of Alternative Data for Credit Decisioning

Type

Description

Credit Decisioning Uses

Utility Payments

Payments for electricity, gas, water, and phone bills.

Assessing payment behavior, timeliness, and reliability.

Supplementing traditional credit data for a more holistic view of financial responsibility.

Rent Payments

Rental payment data reported by landlords, utility companies, or specialized data providers.

Evaluating repayment history for borrowers with limited traditional credit history.

Predicting future loan payment behavior based on past rental payment reliability.

Employment History

Data from payroll providers or freelance platforms verifying income from various sources.

Assessing income stability and creditworthiness for borrowers with non-traditional employment.

Supplementing traditional income verification methods.

Public Records

Public-sourced data like court records, tax liens, and bankruptcies.

Identifying potential financial risks associated with past legal or tax issues.

May be used for fraud detection or verification purposes.

Social Media Activity

Social media profiles and interactions. (Note: This data has recently come under scrutiny as an invasion of privacy and having the potential for bias. It is still used, but not heavily.)

Gauging behavioral patterns, lifestyle choices, and stability.

Validating personal information.

E-Commerce Data

Online shopping and transaction history.

Understanding spending habits, purchasing power, and financial behavior.

Bank Transaction Data

Real-time checking and savings account transactions.

Analyzing cash flow, income patterns, and spending habits.

Detecting financial stability.

Retail Loyalty Programs

Participation in retail loyalty programs.

Understanding spending behavior, loyalty, and financial discipline.

Healthcare Payments

Payments for medical bills and health insurance.

Evaluating payment behavior and financial burden.

Understanding the impact of healthcare costs on financial stability.

Crowdsourced Reviews

Peer reviews and ratings on platforms like Airbnb or Uber.

Gauging reliability, trustworthiness, and behavior in peer-to-peer transactions.

Buy Now, Pay Later (BNPL) Data

Repayment data for BNPL payments and spending patterns

Evaluating payment consistency and frequency of spending

Smartphone Usage Patterns

Bill payment behavior, app usage, and digital wallet transactions

✓Determining financial responsibility via ecommerce and online retail

Companies That Provide Alternative Data to Lenders

The use of each data type listed above is subject to strict Equal Credit Opportunity Act (ECOA) and Fair Credit Reporting Act (FCRA) regulations. For this reason, companies that provide alternative data to lenders are instrumental in modernizing credit decisioning by offering non-traditional data sources.

For instance, Experian RentBureau and CoreLogic supply rental payment histories, while Yodlee and Plaid aggregate bank transaction data to reveal financial behaviors. Equifax and TransUnion contribute utility and telecommunications payment data, enhancing traditional credit reports.

These companies and others enable lenders to make more informed, inclusive, and accurate credit decisions by leveraging various alternative data sources. Here is a list of many of those companies.

Company

Alternative Data Provided

Experian RentBureau

Rent payment history

Yodlee

Bank transaction data, financial account aggregation

Zest AI

Machine learning credit risk models using alternative data

Bankruptcy Watch

Bankruptcy information

Plaid

Bank transaction data, financial account aggregation

TransUnion

Utility and telecom payment data, public records, alternative credit data

Equifax

Employment and income data, utility payments, alternative credit data

LexisNexis Risk Solutions

Public records, property records, telecommunications data

PointPredict

Bank account balances, assets, rent, utility, and subscription service payments, child support payments

LenddoEFL

Social media data

Earnin

Employment and income verification, real-time transaction data

Kreditech

E-commerce data, social media data, bank transaction data

Petal

Bank transaction data, cash flow data

Clarity Services

Non-traditional credit data, subprime consumer data

FactorTrust

Alternative credit data, short-term loan data

CoreLogic

Rental data, property records, alternative credit data

TrueAccord

Debt collection data, behavioral data

Lenddo

Social media data, mobile phone data

CredoLab

Mobile phone metadata, app usage behavior

Nova Credit

International credit data, cross-border credit profiles

Tala

Mobile phone data, behavioral data

Credit Karma

Bank transaction data, financial account aggregation

Acorns

Bank transaction data, investment behavior

Albert

Bank transaction data, financial behavior

SoFi

Employment and income data, educational background

TruDecision

Alternative data and predictive analytics solutions

Benefits of an Alternative Credit Union 

The increased financial inclusion of alternative credit unions provides credit decisioning to individuals without traditional credit. In addition to greater accessibility, they provide applicants with several benefits such as:

More accurate risk assessment

Because they base their decision-making on an applicant's real-time financial activity, alternative credit unions can more accurately discern their eligibility.

Faster approval

AI-powered decision-making is often used by alternative credit unions, making them significantly more efficient than traditional lenders. Similarly, they allow for more widespread approval, as the data averages below depict.

Traditional vs Alternative Data: Loan Approval Rate Averages, 2025

*Data has been averaged from the sources below*

Personalized Lending

The use of alternative credit data allows unions to tailor their loans to the spending habits of the applicant, allowing customizable loan terms and flexible repayment options.

Greater Regulatory Compliance

The use of AI in decision-making allows alternative credit unions to stay on top of the shifting regulatory environment as well as reduce biases present in traditional lending institutions.

Why Lenders Need a Robust LOS to Leverage Alternative Data

Lenders need a robust loan origination system (LOS) to effectively incorporate alternative data in credit decisioning for several key reasons:

  • Data Integration: A robust LOS can seamlessly integrate multiple sources of alternative data, such as utility payments, social media activity, and bank transaction data. This integration ensures that all relevant information is considered when evaluating a borrower’s creditworthiness.
  • Data Analysis: Advanced data analytics capabilities are essential for processing and interpreting vast amounts of alternative data. A robust LOS can utilize machine learning algorithms and artificial intelligence to analyze these data points, identify patterns, and generate predictive insights that traditional credit scoring models might miss.
  • Real-Time Processing: Alternative data often includes real-time information, such as recent bank transactions or mobile phone usage. A robust LOS can handle real-time data processing, allowing lenders to make more timely and accurate credit decisions.
  • Enhanced Risk Assessment: By leveraging a modern LOS, lenders can better assess the risk associated with lending to individuals who may lack extensive traditional credit histories. This enhanced risk assessment can lead to more informed lending decisions, reducing the likelihood of defaults.
  • Scalability: As the volume of alternative data grows, lenders need a scalable LOS that can handle increasing data loads without compromising performance. A robust system ensures scalability, allowing lenders to leverage alternative data effectively as their business expands.
  • User Experience: A well-designed LOS can streamline the loan application process for borrowers by efficiently incorporating alternative data. This can result in a faster, more user-friendly experience, improving customer satisfaction and increasing the likelihood of loan approval.
  • Competitive Advantage: Implementing a robust LOS that effectively utilizes alternative data can give lenders a competitive edge by enabling them to offer loans to a broader range of customers, including those who may be underserved by traditional credit models.
  • Regulatory Compliance: Incorporating alternative data in credit decisioning must comply with regulatory requirements, including data privacy laws and fair lending practices. A sophisticated LOS ensures that the use of alternative data adheres to these regulations, mitigating the risk of legal issues.

Getting Started

defi SOLUTIONS offers robust loan origination systems to capitalize on the benefits of alternative data in credit decisioning, ensuring accurate risk assessment, regulatory compliance, scalability, and improved customer experience. Defi’s platforms provide access to a broad ecosystem of third-party services and data sources that help drive lender success. These include alternative data providers such as Clarity Services, BankruptcyWatch, FactorTrust, LexisNexis Risk Solutions, PointPredictive, TruDecision, and Zest AI.

defi SOLUTIONS is redefining loan origination with software solutions and services that enable lenders to automate, streamline, and deliver on their complete end-to-end lending lifecycle. Borrowers want a quick turnaround on their loan applications, and lenders want quick decisions that satisfy borrowers and hold up under scrutiny. With defi ORIGINATIONS, lenders can increase revenue and productivity through automation, configuration, and integrations and incorporate data and services that meet unique needs. For more information on alternative data for credit decisioning, Contact our team today and learn how our cloud-based loan origination products can transform your business.

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