BLOGS
Insights into Modern Lending
According to the Mortgage Bankers Association, mortgage delinquencies increased for all loans in 2024 compared to 2023. The delinquency rate jumped 13 basis points for conventional loans, 96 basis points
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U.S. loan delinquency is on the rise. Total mortgage delinquencies increased for all loans outstanding in the third quarter of 2024 compared to the same quarter in 2023, according to
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A positive customer experience during the loan origination process is essential for several reasons. First, it affects customer satisfaction and loyalty. A smooth, efficient, and transparent loan origination process A
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Loan servicing is a crucial aspect of the financial industry that involves managing and administering loans on behalf of lenders. From overseeing payments to providing customer support, loan servicers facilitate
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Car loan delinquency rates are rising. Account delinquency rates of auto loans 60+ days past due (DPD) rose six basis points (bps) to 1.41 percent in the third quarter of
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Gen Z's banking preferences are shaped by their digital upbringing and financial outlook. Around 99% of Gen Z use mobile banking apps every day, which shows their demand for seamless
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Artificial intelligence (AI) is revolutionizing financial services by improving efficiency, accuracy, and personalization. AI allows financial institutions to mitigate risks and prevent losses through real-time data analysis, fraud detection, and
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In recent years, advances in vehicle technology and shifting consumer preferences have driven auto leasing trends. Electric vehicles (EVs) are changing the leasing landscape, with leasing accounting for nearly half
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Some of the top credit union technology challenges right now are: Lack of agility in deploying IT resources and services to meet dynamic processing demands associated with business cycles; inability
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Technologies that reduce friction and improve customer satisfaction drive customer experience in the lending industry. Digital-driven banking customer experience plays a significant role in financial decisions, and there’s a direct
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Fintech is being used to automate many processes within the financial services industry, with the auto lending sector being no exception. These automated solutions are used throughout the end-to-end auto
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Omnichannel banking trends in 2025 will be driven by customers’ preference for digital channels. With 50-70% of customers preferring digital banking services, banks are investing in seamless integrations across apps,
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