Commerce is increasingly driven by mobile devices in the hands of consumers. Lenders who use an auto lending digital platform …
HOW TO EFFECTIVELY MANAGE CAR LEASE OR LOAN MODIFICATION REQUESTS
Established auto lenders have weathered several instances of market turbulence over the decades. The pandemic is yet one more storm …
HOW A LOAN SERVICING APP CAN REDUCE YOUR WORKLOAD AND BOOST BORROWER SATISFACTION
Many lenders are receiving an overwhelming number of loan servicing requests in recent months—but why? The impact of COVID-19 plays …
MINIMIZING COMMUNITY BANK LENDING RISK DURING A FINANCIAL CRISIS
COVID-19 is redefining the notion of risk in nearly every facet of the global economy, forcing financial institutions to rethink …
THREE UNANTICIPATED AUTO LENDING TRENDS IN 2020
In late 2019 many industry publications highlighted the expected auto lending trends for 2020 anticipated by J.D. Powers, Fitch, and …
FINDING THE BEST LOAN SERVICING SOLUTIONS FOR COMMUNITY BANKS
Community banks have a lot on their plates. From customer service to payment processing, there are thousands of important tasks …
WHY OUTSOURCING CAR LOAN CUSTOMER CARE MAKES SENSE
Customer care is the bread and butter of the auto lending industry. While it’s important to have reliable loan origination …
WHY OUTSOURCING AUTO LOAN SERVICING MAY BE MORE COST-EFFECTIVE
Auto lenders facing the uncertainties of the current economic climate are looking for every opportunity to reduce operating costs. For …
THE BEST SMALL BUSINESS LOAN SERVICING SOFTWARE FOR COMMUNITY BANKS
Pause for a moment and take a close look at your loan servicing process. Is it as efficient as it …
SMALL BUSINESS LOAN SERVICING SOLUTIONS: WHAT TO LOOK FOR
Lenders anticipating an increase in small business loans may be rethinking their approach to loan servicing. Many lenders who built …
