Mentioned in the context of a technology discussion, disruption invariably means innovation. The world of finance is undergoing disruption, and as financial services organizations evaluate and adopt the latest fintech innovations, both the organizations and their customers are realizing the benefits.
For many lenders, credit risk management depends on years of experience. Their credit risk expertise is a mix of shrewd loan portfolio analysis and an innate intuition about borrower risk. While that may have worked in the past, credit risk management is shifting from human judgment to automated, data-driven lending decisions that assess credit risk far more accurately.
Large lending institutions often have personnel dedicated to analytics. These professionals have backgrounds in statistics, knowledge of SQL query language, and can mine volumes of data for insights to improve lending performance. Smaller lenders rarely have such luxury.
Decision rules are a big reason why modern, cloud-based loan origination solutions are so efficient. Decision rules may be used in nearly every step of the process. They are the foundation for loan origination automation. Unlike legacy lending software, decision rules don’t need in-house programming skills or outside consultants to make loan origination process modifications. Instead, they are created and managed by using configuration menus.
Advancements in fintech are transforming loan origination into an increasingly-automated process. Loan applications are now often turned into booked loans with little to no intervention from an underwriter. Underlying this automation is a set of loan origination business rules.
If you can’t remember when your current auto lending platform was originally implemented, it’s probably time to consider an upgrade. Technological improvements in recent years deliver functionality that dramatically improves loan origination efficiency, lowers overall processing costs, and supports well-informed lending decisions.
Automation is continually improving auto lending process efficiency, along with the quality and consistency of lending decisions. Replacing manual, mundane tasks and decisions with workflows and rules accelerates loan origination and enforces consistent decisions. Automation lets underwriters focus on activities that truly require their expertise.
Fraud has many faces. Auto dealer loan fraud isn’t as frequent as income, employment, or identity fraud by individuals and fraud cartels. Still, an application from a less-than-honest dealer can show up in the underwriting queue anytime.
J.D. Power’s 2018 U.S. Consumer Financing Satisfaction Study, cited in Automotive News, highlighted the value and benefit of easy-to-use mobile apps. The review, ratings, and awards organization said that mobile apps are one of the main factors influencing customer satisfaction with auto lenders.
Q: Are long-term auto loans a bad idea?
A: It depends on who you ask.
If you ask borrowers, they can certainly rationalize why long-term loans are good. If you ask seasoned lenders and financial analysts, they’ll be more likely to point out the risks.