Effectively Manage Every Loan and Lease’s Lifecycle
Manage the core functions that reflect the way you do business. Streamline your servicing operations with intuitive configuration tools. It’s a step in the right direction for your business and your customers.
Take control of the four major functions with defi SERVICING:
- Account administration perform general ledger maintenance, payment posting, and account closeout and sale functions
- Collateral management easily manage titles, end-of-term lease and balloon functions, and vehicle remarketing
- Customer care provides the tools to perform consumer fulfillment, complaint capture, and welcome calling
- Default management manage collections, repossession, and bankruptcy activity with rules-based queuing and automated workflow tools
Have access to industry-leading databases.
Remain compliant with regulatory demands, optimize portfolio management with proven best practice management controls, and accelerate your response time to customer needs.
- Workflow routing eliminate manual user handoff and tracking between functional areas
- Streamlined access permissions user role configuration enables all servicing activity to be managed within a single platform
- Real time updates eliminate the need for batch cycles to perform a data refresh
- Client-managed system configuration and content management provides the agility necessary to manage change in business processes
- Rule-based workflow and scripting
enables shorter training times and employee effectiveness