In-house processing was once one of the few effective options for banks, credit unions, and other lenders to manage their …
HOW TO MAXIMIZE DELINQUENT ACCOUNT RECOVERY
Delinquent account recovery is a serious financial drain for lenders. Mailing out late statements and hiring staff to call debtors daily is an incredibly expensive process. In some cases, lenders may spend more on account recovery than they’ll get from their borrowers after they pay off the outstanding balance.
REVITALIZING YOUR END-TO-END LOAN SERVICE MANAGEMENT APPROACH TO AUTO LENDING
When the seventh annual Powersports Finance Summit takes place in October 2022, it will feature presentations, panels, and discussions regarding …
HOW THE END-TO-END LOAN SERVICE MODEL IS CHANGING FOR AUTO LENDERS
The auto financing industry is transitioning to meet the demands of its customers yet again. In the last few decades, …
END-TO-END LOAN SERVICE DEPLOYMENT IN LARGE-SCALE CLOUD INFRASTRUCTURE SIMPLIFIED
Data silos occur when one group within an organization makes its data difficult to access by others within the organization. …
IMPLEMENTING AN END-TO-END LOAN ORIGINATION & SERVICING PROCESS FOR SMOOTH WORKFLOWS
The news is good—auto lending delinquency rates are down to their lowest point, holding steady at roughly 1.51% between 2021 …
WHICH LOAN ORIGINATION AUTOMATION ACTIVITIES OFFER THE MOST OPERATIONAL VALUE?
Automation is not a new concept in the lending industry. Lenders have been using it for years to save time, …
HOW CONSUMER LOAN SERVICING CAN BE SIMPLER FOR AUTO LENDERS
With technology developing rapidly, automation and cloud-based computing are changing the way businesses work—and driving better outcomes. Innovative automation is …
AN OUTSOURCED LOAN SERVICING (BPO) TRANSITION CHECKLIST OF BEST PRACTICES TO EFFECTIVELY MANAGE A BPO CHANGE
Managed servicing (outsourced lease or loan servicing) isn’t just a case of “out of sight, out of mind.” While auto …
TOP 5 BENEFITS OF OUTSOURCING CALL CENTER SERVICES FOR AUTO FINANCE COMPANIES
Has the volume of calls and requests from your customers become overwhelming? Maybe you’ve considered establishing an in-house call center …
