Compared to the lease or loan origination process, the servicing process is far more complex. It can last years, and…
COMPARING LOAN SERVICING VENDORS FOR VALUE AND CUSTOMER SATISFACTION
Lenders who are considering upgrading their loan servicing software typically go through the process of comparing the architecture, capabilities, and…
HOW TO EFFECTIVELY MANAGE CAR LEASE OR LOAN MODIFICATION REQUESTS
Established auto lenders have weathered several instances of market turbulence over the decades. The pandemic is yet one more storm…
WHAT THE MOVIE “BIG” TEACHES ABOUT SCALING YOUR SERVICING OPERATION
by Brandy Bissett If the movie “Big” has taught us anything, it’s that growing overnight, especially when you’re not ready…
