defi SUMMIT 2025

Engage. Elevate. Evolve.

September 17-19, 2025
San Diego, CA

Collaborate. Innovate. Elevate.

JUNE 10-11, 2024 | GRAPEVINE, TX

What is defi SUMMIT?

The 2025 defi SUMMIT is our premier client and partner event, bringing together industry leaders, innovators, and subject matter experts for three days of learning, collaboration, and connection. Set in vibrant San Diego, SUMMIT is designed to deepen relationships, highlight our shared commitment to your success, and equip you with the insights and tools needed to get the most from our solutions. From expert-led sessions to dynamic networking, this is where ideas are sparked, strategies are sharpened, and the future is shaped—together.

 

defi ORIGINATIONS’ Custom Loan Origination Software

 

Why Attend?

ENGAGE

Connect with industry peers, defi experts, and partners in an energizing environment built for open dialogue, idea sharing, and relationship building.

ELEVATE

Discover strategies, insights, and best practices that will empower you to get more from our solutions—and take your business to the next level.

EVOLVE

Be part of the conversations shaping what's next. Embrace innovative approaches and forward-thinking strategies to stay ahead of the curve and lead your organization into a new era of success.

The Pendry Hotel

550 J Street, San Diego, CA 92101

The defi SUMMIT discounted room block is now closed.

The Pendry Hotel is sold out for the night of September 16th, but still has ample availability for September 17th and 18th (as of today, 8/20/25). For those planning to arrive in San Diego on September 16th, we've compiled a list of alternative hotel options to ensure a smooth and comfortable stay.

Keynote Speakers

John Sileo

Cybersecurity Expert

Sileo lost his multimillion-dollar business to cybercrime. Today he is a highly sought-after keynote speaker, award-winning author, and National Speakers Hall of Fame inductee who live-hacks audience iPhones on stage.

Lara Rubbelke

CTO, Microsoft

Rubbelke is an expert at harnessing the power of technologies across cloud computing, AI, data analytics and systems, and cybersecurity to create business value, optimize operations and achieve sustainable growth.

High-Level Agenda

September 17

Day 1

11AM - 7:30PM (PDT)

  • Registration

    9AM - 4PM

  • Activities

    11AM - 3PM (Please note: It is recommended to arrive on Tuesday, Sept. 16, 2025, if you plan to participate in one of our offered activities.)

  • Welcome Remarks

    4PM - 4:30PM

  • General Session Keynote

    4:30PM - 5:30PM

  • Cocktail Reception & Dinner

    5:45PM - 9:00PM

September 18

Day 2

7:30AM - 9PM (PDT)

  • Breakfast / Executive Breakfast

    7:30AM - 8:45AM

  • Partner Break

    8:15AM - 9AM

  • General Session Keynote

    9AM - 10:15AM

  • Partner Break

    10:15AM - 10:45AM

  • Breakouts

    10:45AM - 11:30AM

  • Partner Break

    11:30AM - 12PM

  • Lunch

    11:30AM - 1PM

  • Breakouts

    1PM - 1:45PM

  • Partner Break

    1:45PM - 2PM

  • Breakouts

    2PM - 2:45PM

  • Partner Break

    2:45PM - 3:15PM

  • Breakouts

    3:15PM - 4PM

  • Partner Break / Client Meetings

    4PM - 5:30PM

  • Cocktail Reception & Dinner

    5:30PM - 9PM

September 19

Day 3

7:30AM - 11AM (PDT)

  • Breakfast

    7:30AM - 8:45AM

  • Partner Break

    8:15AM - 9AM

  • General Session

    9AM - 9:45AM

  • Wrap Up

    9:45AM - 10AM

  • Client Meetings

    10AM - 11:30AM

Breakout Session Topics Include:

Subject to change

  • Artificial Intelligence

  • Fraud

  • Automated Decisioning

  • Dealership Relations

  • Compliance

  • Best Practices

  • Roundtables

  • And MORE...

Start SUMMIT With An Adventure

Kick off your defi SUMMIT experience the right way with an adventure on day 1! Spanning from 11am - 3pm (PDT) on September 17, 2025, clients and select sponsors will partake in one of these three adventures in the beautiful city of San Diego.

Please note: It is recommended to arrive on Tuesday (September 16, 2025) if you plan to participate in one of these activities.

USS Midway Adventure

From World War II to Operation Desert Storm, the USS Midway had an illustrious career. Go behind the scenes and tour the ship and it’s 60 different exhibits and 29 recovered aircraft.

Cruise the Bay

This 3-hour sail on a private catamaran explores the scenic San Diego Harbor and stunning views of the skyline. This is one of the top attractions in San Diego for locals and tourists alike.

Hotel & Travel

The economy is evolving, customer expectations are rising, and digital auto lending is in demand. Today’s auto lending challenges will continue to impact the industry for years to come.

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Adapt

Self-administer to quickly add products, lines of business, or implement changes in response to business or market shifts

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Scale

Increase application volume and business complexity without impacting response time

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Configure

No-code, next-gen configuration enables efficiencies and puts the power in the hands of your business users

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Rely

Continuous business operation and the ultimate response time and uptime for availability when and where borrowers want

Loan and Lease Servicing Challenges

The economy is slowing, customer expectations are rising, and digital auto lending is in demand. Today’s auto lending challenges will continue to affect the industry for years to come.

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Delinquencies

When delinquencies rise, auto lenders need an increasing number of knowledgeable customer service experts able to handle higher volumes, address problems early, collect payment as contracted, and avoid defaults and costly repossessions. With trained staff, automated processes, and technology infrastructure ready, defi MANAGED SERVICING experts and experienced remarketing teams can reduce losses and mitigate impact on a lender's bottom line.

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Customers

Borrowers today expect a fast and easy, digital-first process that revolves around their needs. A customer-first market means borrowers don’t need to stick to just one auto financing company or lending institution. Auto lenders must give customers quick answers, resolve disputes swiftly, and offer a digital payment process. defi MANAGED SERVICING offers lenders and their borrowers improved customer-response times and streamlined digital interactions.

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Staffing

Employee attrition rates in contact centers have always been on the high end of the scale. Forward-looking auto lenders need technologies and teams to help them maintain a fully-staffed loan servicing operation. defi MANAGED SERVICES teams, using proprietary loan servicing software and providing the personnel needed to manage all aspects of loan servicing, free up a lender’s staff so they can focus on core business functions.

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Processes

Auto lending contact centers are labor- and resource-intensive. They can bleed dollars and mistakenly introduce compliance risk and without automation and insights into customer service calls and fulfillment, it’s tough for auto lenders to ensure their teams are delivering a great customer experience every time. defi MANAGED SERVICES takes the worry out of lease servicing, loan servicing, and collections by providing teams of experts ready to take over operations with no additional product training.

defi SOLUTIONS’ Suite of Products and Services

With defi SOLUTIONS' lending suite, you get efficiencies at every stage of the lending process. We offer a range of loan origination and servicing products to meet your needs.

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

Managed Loan Servicing

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New Lending Technology

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Best Auto Lease or Loan LOS

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Cloud-based Loan Origination

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Loan Origination Process Explained

HOTEL & TRAVEL

Dallas/Fort Worth Marriott Solana
1301 Solana Blvd, Westlake, TX 76262

Walking distance from defi’s new headquarters and a 10-mile drive to Dallas/Fort Worth International Airport.

The defi SUMMIT room block is expired.

You may book directly with the Marriott or reserve a different hotel.

Marriott Solana: Call 817-430-5000 or visit website
Holiday Inn Trophy Club: visit website
Hilton Homewood Suites Trophy Club/Southlake: visit website

FAQs

 
 

Ready to Engage, Elevate, and Evolve?

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Frequently Asked Questions

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