BLOGS

A top 50 publicly traded U.S. enterprise bank with more than $30 billion in assets decided to enter the indirect...

It began in March 2023, when Silvergate Bank in California stated it was closing its doors. Silicon Valley Bank (SVB)...

North America’s largest captive lender, with a portfolio of over $50 billion in auto loans, had an opportunity to provide...

Outsourcing has become essential in just about every industry, and the auto finance sector is no exception. Managed services provides...

There are dozens of credit union software providers for auto loan servicing solutions. They range from global software providers who...

It really should be a no-brainer to acknowledge that any positive experiences a customer has with a company will lead...

Technological innovation in auto lending has greatly enhanced customer experience in the sector. While many auto lenders have already automated their originations process, the servicing side often gets overlooked....

Businesses are always looking to make their operations more efficient, and it’s no different for consumer lenders. Because of its significance early in the lending process, the introduction of technology...

In our work with community banks, many have voiced the need for greater efficiency in handling high-volume, repetitive loan servicing processes. We’ve identified three compelling reasons why community banks are...

Bank services and processes have been largely digitized. These days, it’s not even necessary for a bank’s customers to visit...

End-to-end auto lending is a lot like funambulism. What is funambulism, you might ask?  Funambulism goes back to at least...

The news is good—auto lending delinquency rates are down to their lowest point, holding steady at roughly 1.51% between 2021...