BLOGS

Technological innovation in auto lending has greatly enhanced customer experience in the sector. While many auto lenders have already automated their originations process, the servicing side often gets overlooked....

Businesses are always looking to make their operations more efficient, and it’s no different for consumer lenders. Because of its significance early in the lending process, the introduction of technology...

Automated loan processing systems deliver a better customer experience. Want better quality lending decisions and analytics for continuous improvement? Read on....

In our work with community banks, many have voiced the need for greater efficiency in handling high-volume, repetitive loan servicing processes. We’ve identified three compelling reasons why community banks are...

Bank services and processes have been largely digitized. These days, it’s not even necessary for a bank’s customers to visit...

End-to-end auto lending is a lot like funambulism. What is funambulism, you might ask?  Funambulism goes back to at least...

Automation has already made significant strides in the auto lending industry. But, lenders with outdated, stagnant loan origination systems are...

The news is good—auto lending delinquency rates are down to their lowest point, holding steady at roughly 1.51% between 2021...

It’s easier than ever for prospective borrowers to apply for a lease or a loan. In fact, people no longer...

Business process outsourcing (BPO) or managed service outsourcing as it’s also known is a popular option for auto lenders, and...

Auto lenders are always seeking ways to adapt, stay competitive, and reduce expenses. One way to do that is by...

Call centers are a significant aspect of your business. As the centralized offices that help lenders interact with and support...