Charlie Lewis Business Process Outsourcing, General News, Remarketing

For the second time in as many years, defi SOLUTIONS’s defi REMARKETING has presented its Auction of the Year Award to ADESA Cincinnati/Dayton, provider of wholesale vehicle auction solutions to professional car buyers and sellers. Manheim Mississippi in Hattiesburg, MS, and Indiana Auto Auction in Ft. Wayne, IN, were recognized in second and third place respectively.

ADESA is a leader in the wholesale auto auction industry, serving customers both online and at its 70+ auction locations across North America. ADESA offers technology-based solutions that enable customers to maximize ROI and serves both commercial and dealer customers, handling every aspect of the used-vehicle lifecycle. From condition reports to purchase guarantees, to transportation and more—ADESA’s goal is to be the go-to resource for businesses throughout the remarketing cycle by using data-driven resources and top-notch customer service.

ADESA joins with other defi BPO Auction of the Year Award winners that include: Manheim Louisville in Clarksville, IN; Manheim Dallas; Carolina Auto Auction of Anderson, South Caroline, ADESA Birmingham in Moody, Alabama, Rawls Auto Auction in Leesville, SC among many more.

defi REMARKETING, a service of defi’s business process outsourcing center and in business since the late-1980s, has presented the Auction of the Year Award for more than two decades through their National Quality Control Program. To qualify, an auction must be a member of the NAAA (National Auto Auction Association), be located within defi’s preferred auction network, and outperform its peers within a designated calendar year.

“It’s truly an honor to have been awarded back-to-back Auction of the Year awards by defi SOLUTIONS,” said Mike Long, assistant general manager at ADESA Cincinnati/Dayton and ADESA Queen City. “We have a terrific team here at ADESA Cincinnati/Dayton, and I take pride in knowing how talented and determined we are to deliver best-in-class service to our customers every single day. I’d also like to recognize the collaboration we share with defi SOLUTIONS and thank them for their continued support. We look forward to continuing our positive impact on the automotive industry in Ohio.”

“The team at ADESA Cincinnati/Dayton delivers outstanding sales results for our clients while providing best-in-class operations and customer service,” said defi’s VP, Client Services Stephen Bissett. “Winning this award for the second consecutive year demonstrates that this auction partner is committed to the highest quality standards and consistently produces year over year for defi SOLUTIONS and our clients.”

The auction industry was well prepared to face uncertainty such as the COVID-19 pandemic and carry on business with simulcast and digital solutions. These solutions allowed defi SOLUTIONS REMARKETING to continue offering our clients’ vehicles to the automotive dealer base safely and efficiently.

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