Charlie Lewis Business Process Outsourcing, General News, Remarketing

During what was an already remarkable year, Indiana Auto Auction (IAA), based in Ft. Wayne, IN, demonstrated itself, once again, an even more remarkable partner, and for that defi SOLUTIONS’s defi REMARKETING is bestowing it the honor of 2020 Auction of the Year Award.

Also being recognized for excellence, in second place, last year’s winner, ADESA Cincinnati/Dayton and in third America’s Auto Auction of Kansas City

IAA has been in business since the mid-1960s and has grown and evolved to meet its customers’ expectations. The company remarkets autos, tractors, trailers, utility and construction equipment, serving lenders or all sizes, as well as large rental car companies and new and used car and truck dealerships in a six-state area.

IAA shares defi’s client-first focus and dedication to streamlined processes with exceptional service and ROI and joins with other past defi BPO Auction of the Year Award winners: Manheim Louisville in Clarksville, IN; Manheim DallasCarolina Auto Auction of Anderson, SC, ADESA Birmingham in Moody, AL, Rawls Auto Auction in Leesville, SC among many more.

defi REMARKETING, a service of defi’s business process outsourcing center and in business since the late-1980s, has presented the Auction of the Year Award for more than two decades through their National Quality Control Program. To qualify, an auction must be a member of the NAAA (National Auto Auction Association), be located within defi’s preferred auction network, and outperform its peers within a designated calendar year.

“We have seen a tremendous amount of growth at Indiana Auto Auction over the last year and defi Solutions has been one of the primary drivers of that growth,” said Eric Autenrieth, owner IAA. “We are so grateful for our partnership with them. I am extremely proud of Kevin and the entire Indiana Auto Auction team. It is a well-deserved honor.”

“We are so proud and privileged to have a partnership with defi,” said Kevin Brown, managing partner, IAA. “The relationship is one that has made us a better auction and committed to always exceed expectations for defi. A huge thanks goes out to Neal Winters and Mike Ray for leading the defi and IAA partnership.”

“Indiana Auto Auction enables us to consistently provide quality services in the face of uncertainty with an ROI that serves our clients well,” said defi’s VP, Client Services Stephen Bissett. “We are looking forward to continuing this outstanding relationship.” 

The quick action of the auction industry during the past year set a precedence for future events or situations for business-as-usual to include live auctions, simulcasts, and digital solutions, positioning clients of defi SOLUTIONS REMARKETING as the true winners.

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