small business loan servicing solutions

LOAN SERVICING COMPLIANCE MUST-HAVES FOR COMMUNITY BANKERS

The defi Team Community Banking, Compliance, defi INSIGHT, Servicing Systems

Loan servicing compliance is one of the most important things community bankers think about when they manage their loan portfolios. Yet providing competitive loans to borrowers and managing them well is only one part of the process. You also must ensure that you’re following all federal and state regulations like the Equal Credit Opportunity Act and the Fair Debt Collection Practices Act.

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COMMUNITY BANK RISK MANAGEMENT

The defi Team Community Banking, defi INSIGHT

The main problem is that community banks don’t have as many risk management resources at their disposal as larger federal banks. They’re also less likely to get a generous government bailout if something goes wrong. So community banks need proactive risk management systems that leverage resources they already have.

loan servicing platform community banks

CUSTOMER SERVICE OUTSOURCING DO’S AND DON’TS FOR COMMUNITY BANKS

The defi Team Business Process Outsourcing, Community Banking, defi INSIGHT

Customer service outsourcing is one of the most valuable tools available to community banks. When you outsource customer communications, not only will customers be more satisfied with your services, you can also save a lot of time. Outsourcing takes the complexity out of communications and gives you a tremendous competitive advantage.

loan servicing software community bank small business

HOW TO MANAGE COMMUNITY BANK LENDING RISK

The defi Team Community Banking, defi INSIGHT

Compared with national banks, community banks have the advantage of a main-street understanding of the unique economic climate of the cities and towns they serve. That gives them an enviable ability to match lending strategies to local needs like regional economic booms or contractions.

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COMMUNITY BANK TECHNOLOGY TRENDS FOR 2020

The defi Team Community Banking, defi INSIGHT

It’s not about upgrading to a state-of-the-art system that can handle millions of accounts and loans; it’s about leveraging technology to provide the best possible loans and services for clients who depend on you. To help, we’ve created this quick guide to the top community bank technology trends of 2020.