A top 50 publicly traded U.S. enterprise bank with more than $30 billion in assets decided to enter the indirect…
5 DIGITAL LENDING CHALLENGES & HOW TO OVERCOME THEM
It began in March 2023, when Silvergate Bank in California stated it was closing its doors. Silicon Valley Bank (SVB)…
LEADING CAPTIVE LENDER TAPS defi TO IMPLEMENT TIME-SENSITIVE PRIVATE-LABEL OEM DEAL
North America’s largest captive lender, with a portfolio of over $50 billion in auto loans, had an opportunity to provide…
ESSENTIAL MANAGED SERVICES: FINANCE AUTO LOANS THE EASY WAY
Outsourcing has become essential in just about every industry, and the auto finance sector is no exception. Managed services provides…
COMPARING CREDIT UNION SOFTWARE PROVIDERS FOR AUTO LOAN SERVICING (2023)
There are dozens of credit union software providers for auto loan servicing solutions. They range from global software providers who…
HOW TO OPTIMIZE AUTO LOAN CUSTOMER JOURNEY W/ MANAGED SERVICING
It really should be a no-brainer to acknowledge that any positive experiences a customer has with a company will lead…
INNOVATION IN AUTO LENDING: KEY CONSIDERATIONS
Technological innovation in auto lending has greatly enhanced customer experience in the sector. While many auto lenders have already automated…
CAR LOAN MANAGEMENT SYSTEM (LMS) FOR LENDERS
Businesses are always looking to make their operations more efficient, and it’s no different for consumer lenders. Because of its…
WHY COMMUNITY BANKS ARE OUTSOURCING LOAN SERVICING
In our work with community banks, many have voiced the need for greater efficiency in handling high-volume, repetitive loan servicing…
HOW DIGITAL LENDING IMPROVES THE CUSTOMER JOURNEY FOR BANKS
Bank services and processes have been largely digitized. These days, it’s not even necessary for a bank’s customers to visit…
OUTSOURCING CUSTOMER SERVICE: TOP ADVANTAGES FOR AUTO LENDERS
End-to-end auto lending is a lot like funambulism. What is funambulism, you might ask? Funambulism goes back to at least…
IMPLEMENTING AN END-TO-END LOAN ORIGINATION & SERVICING PROCESS FOR SMOOTH WORKFLOWS
The news is good—auto lending delinquency rates are down to their lowest point, holding steady at roughly 1.51% between 2021…
