Delinquent account recovery is a serious financial drain for lenders. Mailing out late statements and hiring staff to call debtors daily is an incredibly expensive process. In some cases, lenders may spend more on account recovery than they’ll get from their borrowers after they pay off the outstanding balance.
HOW TO RESPOND TO CAR LOAN DELINQUENCY RATES IN 2025
Car loan delinquency rates are rising. Account delinquency rates of auto loans 60+ days past due (DPD) rose six basis …
GEN Z BANKING TRENDS: HOW LENDERS CAN STAY COMPETITIVE IN 2025
Gen Z’s banking preferences are shaped by their digital upbringing and financial outlook. Around 99% of Gen Z use mobile …
LOAN ORIGINATION AND AI: HOW AI IS CHANGING LENDING
Artificial intelligence (AI) is revolutionizing financial services by improving efficiency, accuracy, and personalization. AI allows financial institutions to mitigate risks …
AUTO LEASING TRENDS: WHAT TO EXPECT IN 2025
In recent years, advances in vehicle technology and shifting consumer preferences have driven auto leasing trends. Electric vehicles (EVs) are …
CUSTOMER EXPERIENCE TRENDS IN BANKING: WHAT TO EXPECT IN 2025
Technologies that reduce friction and improve customer satisfaction drive customer experience in the lending industry. Digital-driven banking customer experience plays …
AI IN AUTO LENDING: BENEFITS, TRENDS, AND PREDICTIONS
Fintech is being used to automate many processes within the financial services industry, with the auto lending sector being no …
10 OMNICHANNEL BANKING TRENDS TO EXPECT IN 2025
Omnichannel banking trends in 2025 will be driven by customers’ preference for digital channels. With 50-70% of customers preferring digital …
8 CREDIT UNION TECHNOLOGY TRENDS FOR 2025
Competition is getting more challenging in the lending industry. Inflation and economic uncertainty have made consumers wary of spending more …
AUTO LENDING TRENDS: WHAT TO EXPECT IN 2025
In 2025, digital transformation, sustainability, and adaptability to economic pressures will drive auto lending trends. For example, more and more …








