If you’ve been thinking about upgrading your system, here’s what you need to know about the benefits of an optimized workflow.
THE BEST LOAN SERVICING PLATFORM FOR CREDIT UNIONS
Our guide covers seven qualities of an excellent loan servicing platform to ensure the greatest impact on your operational efficiency
ALTERNATIVE DATA FOR CREDIT UNION LENDING DECISIONS
Using alternative data, credit unions can more fairly assess applicants—even those who might never held a credit card or who have just opened a new account. By providing loans to these members, credit unions can corner a market that some other lenders neglect.
WHAT CREDIT UNIONS WANT FROM LOAN SERVICING PROVIDERS
Credit unions want to offer their members exceptional lending services. That’s tough to do when member expectations rise every year. As more lending technology and lending options become available, credit union members expect a lot from their local branches.
ADVANTAGES OF BACK OFFICE OUTSOURCING FOR CREDIT UNIONS
If you’re looking to improve your customer service specifically, here are just a few of the back office tasks you can delegate to an experienced third party:
Fraud detection and risk management;
Payment processing and repayment scheduling;
Member contact information and communication preferences;
Loan or credit card application decisioning;
Level 1 support;
Customer web portals;
Automated call centers;
Back office to front office communications;
Staff training and recruitment.
A VEHICLE AUCTION AND DISPOSITION FAQ FOR CREDIT UNIONS
For many credit unions, vehicle auctions detract from their core financial focus. The complex relationships between auction houses and transporters, along with volumes of off-lease vehicles and repossessions, are motivating credit unions to seek greater efficiencies.
THE TOP CREDIT UNION TECHNOLOGY TRENDS FOR 2020
By embracing the latest technology and innovations, even the smallest community credit unions can thrive in a saturated market. In this guide to the top five credit union technology trends of 2020, you’ll learn which must-have features you’ll need to attract new customers and discover the full potential of your lending portfolio.
