To increase efficiency, reduce costs, and meet borrower expectations, lenders should implement strategies for loan application process improvement. By leveraging…
HOW TO IMPROVE UNDERWRITING RISK ASSESSMENT
According to the Mortgage Bankers Association, mortgage delinquencies increased for all loans in 2024 compared to 2023. The delinquency rate…
HOW TO IMPROVE CUSTOMER EXPERIENCE IN THE BANKING INDUSTRY
Customer experience is one of the most important factors affecting customer retention and growth for banks. An enjoyable banking experience…
CONSUMER DYNAMICS OF AUTO REFINANCE: WHAT LENDERS NEED TO KNOW IN 2025
The demand for auto refinancing has exploded in recent years. According to TransUnion, 76% of drivers who borrowed to buy…
ELECTRIC VEHICLE LENDING: 2025 GUIDE FOR LENDERS
The market for electric vehicles (EVs) is at an all-time high. According to market research firm Rho Motion, worldwide EV…
5 LOAN SERVICING TRENDS TO WATCH IN 2025 & BEYOND
Loan servicing is a crucial aspect of the financial industry that involves managing and administering loans on behalf of lenders….
HOW TO RESPOND TO CAR LOAN DELINQUENCY RATES IN 2025
Car loan delinquency rates are rising. Account delinquency rates of auto loans 60+ days past due (DPD) rose six basis…
GEN Z BANKING TRENDS: HOW LENDERS CAN STAY COMPETITIVE IN 2025
Gen Z’s banking preferences are shaped by their digital upbringing and financial outlook. Around 99% of Gen Z use mobile…
LOAN ORIGINATION AND AI: HOW AI IS CHANGING LENDING
Artificial intelligence (AI) is revolutionizing financial services by improving efficiency, accuracy, and personalization. AI allows financial institutions to mitigate risks…
AUTO LEASING TRENDS: WHAT TO EXPECT IN 2025
In recent years, advances in vehicle technology and shifting consumer preferences have driven auto leasing trends. Electric vehicles (EVs) are…
5 CREDIT UNION TECHNOLOGY CHALLENGES
Some of the top credit union technology challenges right now are: Lack of agility in deploying IT resources and services…
CUSTOMER EXPERIENCE TRENDS IN BANKING: WHAT TO EXPECT IN 2025
Technologies that reduce friction and improve customer satisfaction drive customer experience in the lending industry. Digital-driven banking customer experience plays…
