Lending institutions looking for more efficient ways to manage auto loan servicing and portfolio management are beginning to outsource some…
MAKE YOUR AUTO LENDING PROCESS FLOW MORE SMOOTHLY: HOW MANAGED SERVICING CAN HELP BOOST EFFICIENCY
Compared to the lease or loan origination process, the servicing process is far more complex. It can last years, and…
HOW MANAGED SERVICING BPO EASES THE COLLECTION PROCESS FOR AUTO LENDERS
Approximately 90% of new retail auto sales are financed via a lease or loan, and at the moment, Americans owe…
defi REMARKETING RECOGNIZES INDIANA AUTO AUCTION AS 2020 AUCTION OF THE YEAR
During what was an already remarkable year, Indiana Auto Auction (IAA), based in Ft. Wayne, IN, demonstrated itself, once again,…
COMPARING CREDIT UNION SOFTWARE PROVIDERS FOR AUTO LOAN SERVICING (2023)
There are dozens of credit union software providers for auto loan servicing solutions. They range from global software providers who…
THE BEST LOAN SERVICING PLATFORM FOR CREDIT UNIONS
Our guide covers seven qualities of an excellent loan servicing platform to ensure the greatest impact on your operational efficiency
defi REMARKETING EXTENDS AUCTION OF THE YEAR TO ADESA CINCINNATI/DAYTON FOR THE SECOND YEAR IN A ROW
For the second time in as many years, defi SOLUTIONS’s defi REMARKETING has presented its Auction of the Year Award…
CUSTOMER SERVICE OUTSOURCING: PROS AND CONS FOR AUTO LENDERS
Customer service outsourcing is one of the most valuable tools available to community banks. When you outsource customer communications, not…
WHAT THE MOVIE “BIG” TEACHES ABOUT SCALING YOUR SERVICING OPERATION
by Brandy Bissett If the movie “Big” has taught us anything, it’s that growing overnight, especially when you’re not ready…
SUFFERING FROM VARIABILITIS?
by Brandy Bissett Has your business grown too quickly? Do you lack time to source top-of-the-line talent? A lack of…
5 KEY BENEFITS OF PARTNERING WITH A THIRD-PARTY VEHICLE REMARKETER
By Brandy Bissett The vehicle remarketing process can pose challenges to lenders of all sizes. Managing a sudden increase in…
HOW WARM IS YOUR WELCOME
By Brandy Bissett The most successful auto servicers treat the welcome call as more than just a formality to perform…
