Compared to the lease or loan origination process, the servicing process is far more complex. It can last years, and …
HOW MANAGED SERVICING BPO EASES THE COLLECTION PROCESS FOR AUTO LENDERS
Approximately 90% of new retail auto sales are financed via a lease or loan, and at the moment, Americans owe …
COMPARING LOAN SERVICING VENDORS FOR VALUE AND CUSTOMER SATISFACTION
Lenders who are considering upgrading their loan servicing software typically go through the process of comparing the architecture, capabilities, and …
COMPARING CREDIT UNION SOFTWARE PROVIDERS FOR AUTO LOAN SERVICING (2023)
There are dozens of credit union software providers for auto loan servicing solutions. They range from global software providers who …
HOW OUTSOURCING DURING COVID HELPED LENDERS MANAGE THE DISRUPTION
COVID-19 was extremely disruptive to anyone involved in auto lending and leasing. The economic uncertainty caused by job losses, the …
OPTIMIZE YOUR VEHICLE REMARKETING STRATEGY WITH THESE FOUR TIPS
When you can’t sell a vehicle to the lessee at the end of the lease or you know there’s no …
TOP 4 DIGITAL LENDING TRENDS THAT WILL DRIVE AUTO LOAN SERVICING IN 2021
The past year has highlighted the importance and value of loan servicing software that can quickly respond to unexpected changes …
WHY ONLINE AUTO FINANCING SOLUTIONS ARE MORE CRITICAL THAN EVER
The process of acquiring an automobile, either buying or leasing a brand new or pre-owned upgrade, has been gradually transforming …
HOW AN AUTO LENDING DIGITAL PLATFORM CAPTURES MORE LOAN OR LEASE OPPORTUNITIES
Commerce is increasingly driven by mobile devices in the hands of consumers. Lenders who use an auto lending digital platform …
INCREASE LENDER EFFICIENCY WITH AUTO LEASE OR LOAN SERVICING AUTOMATION
Lease and loan servicing volumes are up. The reasons? Questions about loan forbearance. Increase in requests for lease and loan …
HOW TO EFFECTIVELY MANAGE CAR LEASE OR LOAN MODIFICATION REQUESTS
Established auto lenders have weathered several instances of market turbulence over the decades. The pandemic is yet one more storm …
HOW A LOAN SERVICING APP CAN REDUCE YOUR WORKLOAD AND BOOST BORROWER SATISFACTION
Many lenders are receiving an overwhelming number of loan servicing requests in recent months—but why? The impact of COVID-19 plays …