BLOGS

According to a study released by J.D. Power in April 2025, satisfaction on a 1,000-point scale among credit union members...

Cars, boats, jet skis, snowmobiles, and other personal vehicles are often financed with consumer asset finance. The loan terms can...

Credit union member experience directly impacts customer satisfaction, loyalty, and overall growth. As member-owned institutions, credit unions rely on strong...

For many credit unions, vehicle auctions detract from their core financial focus. The complex relationships between auction houses and transporters, along with volumes of off-lease vehicles and repossessions, are motivating...

To increase efficiency, reduce costs, and meet borrower expectations, lenders should implement strategies for loan application process improvement. By leveraging...

According to the Mortgage Bankers Association, mortgage delinquencies increased for all loans in 2024 compared to 2023. The delinquency rate...

Customer experience is one of the most important factors affecting customer retention and growth for banks. An enjoyable banking experience...

The demand for auto refinancing has exploded in recent years. According to TransUnion, 76% of drivers who borrowed to buy...

The market for electric vehicles (EVs) is at an all-time high. According to market research firm Rho Motion, worldwide EV...

Loan servicing is a crucial aspect of the financial industry that involves managing and administering loans on behalf of lenders....

Car loan delinquency rates are rising. Account delinquency rates of auto loans 60+ days past due (DPD) rose six basis...

Gen Z’s banking preferences are shaped by their digital upbringing and financial outlook. Around 99% of Gen Z use mobile...