It’s easy to get lulled into thinking that the software you purchased a few years ago is continuing to meet…
HOW TO EFFECTIVELY MANAGE CAR LEASE OR LOAN MODIFICATION REQUESTS
Established auto lenders have weathered several instances of market turbulence over the decades. The pandemic is yet one more storm…
HOW A LOAN SERVICING APP CAN REDUCE YOUR WORKLOAD AND BOOST BORROWER SATISFACTION
Many lenders are receiving an overwhelming number of loan servicing requests in recent months—but why? The impact of COVID-19 plays…
MINIMIZING COMMUNITY BANK LENDING RISK DURING A FINANCIAL CRISIS
COVID-19 is redefining the notion of risk in nearly every facet of the global economy, forcing financial institutions to rethink…
THE BEST LOAN SERVICING PLATFORM FOR CREDIT UNIONS
Our guide covers seven qualities of an excellent loan servicing platform to ensure the greatest impact on your operational efficiency
WHAT TO LOOK FOR WHEN CONSIDERING LOAN SERVICING PROVIDERS
Many lenders are getting out of the loan servicing business altogether because it’s too difficult and costly to manage. This…
CUSTOMER SERVICE OUTSOURCING: PROS AND CONS FOR AUTO LENDERS
Customer service outsourcing is one of the most valuable tools available to community banks. When you outsource customer communications, not…
COMMUNITY BANK TECHNOLOGY TRENDS FOR 2020
It’s not about upgrading to a state-of-the-art system that can handle millions of accounts and loans; it’s about leveraging technology…
COLLECTIONS MANAGEMENT RISK REDUCTION STARTS WITH SOFTWARE
As you begin the process of evaluating lease management service providers, use this concise list of attributes and capabilities to…
THE PROS AND CONS OF SELECTING LOS VENDORS BASED ON MARKET SHARE
Lenders looking for an LOS often start by checking loan origination system market share. That can reveal industry leaders and…
ECONTRACTS: ESIGNATURES MAKE LOAN ORIGINATION FAST AND SECURE
Anyone with years of experience in lending knows paperwork has become voluminous as a result of new regulations. Paperwork is…
WHAT YOU NEED TO KNOW ABOUT AUTO LOAN DELINQUENCY STATISTICS
The headline of the Federal Reserve Bank of Kansas City’s Macro Bulletin summarizes the Q2 2018 auto loan delinquency statistics:…
